PRIVACY POLICY

Last updated: September 21, 2026

PERFECTRESS® US Inc. (“Perfectress,” “Perfectress US,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit perfectress.us (the “Website”), create an account, purchase products, request assistance, participate in our text messaging programs, or otherwise interact with the services described in this policy.

Our contact information is:

PERFECTRESS® US Inc.
1951 Old Cuthbert Rd, Suite 401
Cherry Hill, NJ 08034
United States

Phone: 888-220-8520
Email: info@perfectress.us

Our Terms of Service provide additional information about using our Website and services. Visiting the Website or accepting our Terms of Service does not, by itself, constitute consent to receive promotional text messages.

WEBSITE VISITORS

We collect information that web browsers, devices, and servers typically make available, such as browser type, language preference, referring website, pages visited, Internet Protocol (IP) address, and the date and time of a visit or request.

We use this information to operate and secure the Website, understand how visitors use it, troubleshoot problems, and improve our services.

Some technical information may identify you or be associated with your account or other personal information. We handle that information according to this Privacy Policy.

We may publish or share aggregated website-usage information that does not identify individual visitors.

SHARING INFORMATION WITH THIRD PARTIES

We may share information with service providers that help us operate our Website, process payments, fulfill orders, deliver communications, provide customer support, maintain security, or perform analytics.

These providers may use information only as necessary to perform the applicable services on our behalf or as otherwise required by law. We do not authorize them to use mobile information or messaging consent for their own marketing.

Advertising-related information sharing is addressed in the Advertisements and Cookies sections below and is subject to the mobile-information restrictions in this policy.

We do not sell or rent mobile phone numbers, text messaging opt-in information, or SMS consent records. We do not share this information with third parties or affiliates for their marketing or promotional purposes.

Mobile numbers, SMS opt-in information, and messaging consent are excluded from our advertising-related data sharing. General references in this policy to sharing information with service providers, advertising partners, or affiliated organizations do not override these restrictions.

Limited access needed to operate our messaging program and disclosures required by law are explained in the SMS and Mobile Information section.

GATHERING OF PERSONALLY IDENTIFYING INFORMATION

The information we collect depends on how you interact with us.

For example, you may provide your name, email address, telephone number, billing or shipping address, professional or business details, account information, order information, or the contents of a customer-service request.

When you sign up for a newsletter, we may collect your name and email address. When you participate in a text messaging program, we collect the information described in the SMS and Mobile Information section.

We use information you provide to deliver requested products and services, administer accounts, communicate about transactions, respond to inquiries, maintain our business records, prevent fraud, and improve our services.

We use information for promotional communications only in accordance with your preferences, the permissions you provide, and applicable requirements.

SMS AND MOBILE INFORMATION

Information collected

When you participate in the Perfectress US SMS Program, we may collect your mobile phone number, messaging preferences, opt-in and opt-out records, messages exchanged with us, and information about message delivery or interactions.

Consent records may include when and how you subscribed and the disclosure presented when you provided permission.

How we use mobile information

We use this information to send the messages you requested, provide support, maintain accurate subscription records, document consent, process unsubscribe requests, troubleshoot delivery problems, prevent misuse, and meet applicable legal obligations.

Depending on the program and the consent you provide, messages may include promotional offers, product announcements, educational opportunities, order and shipping notifications, customer-service responses, or updates about an appointment or stylist connection you requested.

Permission to receive service-related messages does not automatically authorize promotional messages.

No sale or sharing for third-party marketing

PERFECTRESS® US Inc. does not sell or rent mobile information, text messaging opt-in data, or messaging consent.

Mobile information and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

We do not provide SMS subscriber lists, mobile numbers, or messaging consent records to advertisers, lead generators, other businesses, or affiliated organizations for their independent marketing.

Your consent is specific to PERFECTRESS® US Inc. and the messaging program described when you subscribe. We do not sell, assign, or transfer that consent so another business can send its own messages.

Messaging service providers

We may provide limited information to messaging platforms, telecommunications carriers, and support providers as necessary to deliver and support our messaging program.

This may include processing messages, maintaining subscription and suppression records, handling customer-service requests, or documenting consent.

These service providers are not authorized by us to use the information for their own marketing or to pass your consent to another sender.

Except for the limited operational access described above and disclosures required by law, text messaging opt-in data and consent records are excluded from the other information-sharing categories in this policy.

Consent and enrollment

Participation in promotional text messaging is voluntary.

Consent to receive promotional text messages is not a condition of purchasing any product or service.

We request a separate, affirmative opt-in for promotional texts. Providing a phone number, placing an order, opening an account, submitting a general inquiry, or accepting our Terms of Service does not, by itself, enroll you in promotional messaging.

Messages may be recurring and may be sent using automated technology.

Message frequency and charges

Message frequency varies according to your subscriptions, requests, orders, and interactions with us.

Message and data rates may apply. Contact your wireless provider for information about your messaging and data plan.

Opting out

Reply STOP to the number that sent you a message to unsubscribe.

You may also withdraw your consent by emailing info@perfectress.us, calling 888-220-8520, or using another reasonable method that clearly communicates your request.

For requests made outside a text conversation, please identify the mobile number associated with your subscription so that we can locate the correct records.

We will process requests promptly and within applicable legal deadlines. Unless you clearly limit your request to a particular category, a general unsubscribe request will be treated as a request to stop all consent-based text messages from PERFECTRESS.

You may receive one non-promotional message confirming your unsubscribe request. We will not resume the messages covered by your withdrawal unless you provide valid new consent.

Unsubscribing does not cancel an order or account. Necessary communications may instead be provided through another appropriate channel.

Help

Reply HELP for messaging assistance, or contact:

Email: info@perfectress.us
Phone: 888-220-8520

Retention of messaging records

We retain messaging information only for as long as reasonably necessary for the purposes described in this policy, including providing services, documenting consent, addressing disputes, and meeting legal obligations.

After you unsubscribe, we may retain limited consent and suppression records so that we can demonstrate and honor your preferences. An unsubscribe request does not necessarily require deleting information needed to prevent further messages.

Relationship to other disclosures

The mobile-information protections in this section apply throughout this Privacy Policy.

General advertising permissions, cookie preferences, account registration, and requests for other services do not authorize us to share SMS opt-in information or messaging consent for another party’s marketing.

Additional messaging terms are provided in our Terms of Service.

SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

Please do not send passwords, full payment-card numbers, or other sensitive account credentials through ordinary text messages or unsecured communications.

We may work with advertising and analytics providers to understand Website activity, evaluate advertising performance, and deliver relevant advertising.

These activities may involve cookies and similar technologies that collect browser, device, or Website-interaction information, subject to applicable consent requirements and available privacy choices.

Our advertising-related disclosures exclude mobile phone numbers, SMS opt-in information, and messaging consent. We do not provide this information to advertising partners or affiliates for marketing or promotional purposes.

Where required by applicable law or relevant platform policies, including Google’s applicable user-consent policies, we obtain consent before using information or technologies for advertising purposes.

Advertising providers may have their own privacy notices. Those notices do not override the restrictions on our handling of mobile information stated in this policy.

LINKS TO EXTERNAL SITES

Our Website may contain links to websites operated by other organizations.

When you follow an external link, the third party’s privacy policy and terms may apply to your interactions with that website. We encourage you to review them before providing information.

We do not control independently operated websites or their privacy practices. This does not remove any responsibility we have for information we disclose or for our own activities.

PROTECTION OF PERSONALLY IDENTIFYING INFORMATION

We limit access to personal information to employees, contractors, and service providers who need it to perform authorized business functions or provide services to you, subject to appropriate confidentiality and use restrictions.

Some service providers may process information outside your state or country. We remain responsible for handling our disclosures consistently with this policy and applicable requirements.

We may disclose information when required by a valid legal process or applicable law. Where legally permitted, we may also disclose information reasonably necessary to investigate fraud, address security threats, or protect legal rights and safety. These purposes do not authorize selling or sharing mobile information or SMS consent for marketing.

When you contact us for assistance, we use the information you provide to investigate and respond. We do not publish identifying details from private customer-service communications without permission.

If you request a salon or stylist introduction, any sharing of your contact details must be explained in the notice presented with that request and limited to fulfilling the introduction you authorize. A requested introduction does not transfer your PERFECTRESS SMS subscription or messaging consent to that salon or stylist.

You may contact us at info@perfectress.us about your personal information or to make a privacy request. We will respond in accordance with applicable requirements and may need to verify your identity before providing access or making changes.

AGGREGATED STATISTICS

We may compile statistics about Website visits, product interest, and service usage to understand and improve our business.

We may share or publish aggregated information that does not identify you. This does not authorize disclosure of identifiable mobile information or messaging consent for third-party marketing.

COOKIES

We use cookies and similar technologies to support Website functions, remember preferences, maintain sessions, understand Website usage, and support permitted analytics and advertising activities.

A cookie is a small piece of information stored on your device that a website can recognize during later interactions.

You can use your browser settings to restrict or delete cookies. Where available, you may also use the Website’s cookie-preference controls. Disabling certain cookies may affect Website functionality.

Where consent is required for particular cookies or similar technologies, we request that consent through the applicable process. Merely continuing to browse the Website does not replace consent that must be obtained separately.

Cookie preferences do not enroll you in text messages or authorize sharing your mobile number or SMS consent for third-party marketing.

PRIVACY POLICY CHANGES

We may update this Privacy Policy to reflect changes in our services, data practices, or applicable requirements. The updated version will display a revised date.

We will provide additional notice of material changes and request consent where required.

Changes to this policy do not automatically expand an existing SMS subscription, reinstate withdrawn consent, or authorize sharing mobile information or messaging consent for third-party marketing.

CONTACT INFORMATION

For questions about this Privacy Policy, your information, or our messaging practices, contact: